Refund policy

Refund & Return Policy

We hope you love your purchase. If for any reason you are not satisfied, please review our policy below.

Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unworn, unused, unwashed, and in original condition with tags attached.

  • Due to hygiene reasons, sale items are final sale and cannot be returned.

Non-Returnable Items

  • Sale or discounted items

  • Worn or damaged items

  • Items returned after 7 days

Return Process

  • To request a return, please contact us at [your email] with your order number.

  • Customers are responsible for return shipping costs.

Refunds

  • Once your return is received and inspected, we will notify you.

  • Approved refunds will be processed back to the original payment method within 5–10 business days.

Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos.

Email: mwais@mowastyle.com
Instagram: @mowa_style